Excel Transportation Rate Policy
Contact us for point to point and hourly rates. Reservations@excelworldwide.com
1. A 20% gratuity is applied to the base rate plus any waiting time for each ride.
2. Waiting time is charged by the hourly rate for the vehicle type in 15 minute increments.
3. Excel charges a 10% System surcharge on the base rate for trips.
4. Round Trip Tolls and Parking are extra and will be reflected in the itemized receipt.
5. All trips between 12 am and 5am are assessed a $25 AM surcharge.
6. A holiday fee of $25 is charged on trips on New Year’s Day, Martin Luther King Day, President’s Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Eve and Day, and New Year’s Eve.
7. Additional stops $25
8. Late cancellation: Full charged if cancelled less than 2 hours before pick up time.
9. No shows: Charged if vehicle does not meet with passenger and there was no notification of client calling to cancel or change the reservation. Charges based on pick up location and how long driver waited. Client must call 800-243-9235 for assistance.
Airport Arrival Curbside Pickups:
With the majority of airports undergoing construction curbside pickups have become the preferred method of meeting your Excel vehicles.Simply call our dispatch center at 800-243-9235 when you have your luggage and we will instruct you where to go outside and meet your vehicle.
Click here to make a reservation online or call our office at 1-800-243-9235 to speak with representative.